Kemetyl.co.uk - Returns Form

PLEASE READ THE FOLLOWING RETURNS PROCEDURES CAREFULLY.  ALL RETURNS MUST BE ACCOMPANIED BY A FULLY COMPLETED RETURNS FORM. FOR REFUND POLICY REFER TO TERMS AND CONDITIONS.

UNSUITABLE GOODS

• If you receive an item that is unsuitable for its intended purpose you must return the item within 14 days.
• The item must be in its original, undamaged packaging and unused. We are unable to offer refunds for returns of bottles or cans that have been opened.
• Please return the goods to Kemetyl Accessories (UK) Ltd c/o HW Coates Ltd, Byley, Middlewich CW10 9NT
• Please indicate on the Returns Form whether an exchange or refund is required.
• If you return any unsuitable item/s and have not adhered to the procedures set out above, it could affect your right to an exchange or refund.
• All refunds will be processed within 30 days as stated in our terms and conditions.

INCORRECT GOODS

• If you receive incorrect goods or goods significantly misrepresented on our website you must inform Kemetyl Accessories (UK) Ltd by email at

  info.uk@kemetyl.com or call us on +44 (0)1344 371 048 within 14 days. 

FAULTY/DAMAGED GOODS ON DELIVERY

• If you receive a defective item/s you must inform Kemetyl Accessories (UK) Ltd within 7 days by email to info.uk@kemetyl.com  or call us on +44 (0)1344 371 048. We will arrange to exchange the item/s at your earliest convenience.

These conditions do not affect your Statutory Rights as a consumer. For further information please refer to the T&Cs section of the Kemetyl.co.uk website.

 

PLEASE COMPLETE THE FOLLOWING FORM, PRINT IT OFF AND INCLUDE WITH YOUR RETURN / RETURNS. NO RETURNS WILL BE ACCEPTED WITHOUT THIS FORM.